SESSION PILOT – TERMS & CONDITIONS

By installing, accessing, or using Session Pilot (“Software”), the User acknowledges that they have read, understood, and agreed to be legally bound by these Terms of Use (“Terms”).
If the User does not agree to these Terms, they must not install or use the Software.

2. License Grant

2.1 The Provider grants the User a limited, revocable, non-exclusive, non-transferable license to install and use the Software strictly for internal business or personal productivity purposes.
2.2 The license does not constitute a sale of the Software or any intellectual property rights.
2.3 All rights not expressly granted to the User remain reserved by the Provider.

3. Permitted Use

3.1 The Software may only be installed on devices owned or controlled by the User.
3.2 The User shall ensure the Software is used in compliance with all applicable laws, organisational policies, and data regulations.
3.3 The Software may not be used to develop competing products or services.

4. Restrictions

The User shall not, without written permission from the Provider:

• Copy, distribute, sublicense, rent, lease, or transfer the Software to any third party.

• Share login credentials, activation keys, or license files.

• Reverse engineer, decompile, modify, or tamper with the Software.

• Circumvent any authentication, verification, or license-validation mechanisms.

• Use the Software in high-risk scenarios requiring fail-safe, mission-critical performance.

Any breach of this section may result in immediate termination of the User’s license.

5. Intellectual Property

All intellectual property rights—including the Software’s code, design, interface, processes, algorithms, and documentation—remain exclusively owned by the Provider.
No part of the Software may be reproduced or used for derivative works without explicit written consent.

6. Confidentiality

6.1 All information related to the Software that is not publicly available shall be treated as confidential.
6.2 The User agrees not to disclose, distribute, demonstrate, or provide access to the Software or its internal functioning to any unauthorised party.
6.3 The User is responsible for preventing unauthorized access within their own organisation.

7. Data Protection & Security

7.1 Session Pilot performs transcription, processing, and summarisation primarily on-device or on local/on-premise systems, unless otherwise stated.
7.2 The Provider does not access User audio, meeting data, transcripts, or summaries unless explicitly permitted by the User for support or debugging purposes.
7.3 The User remains fully responsible for:

• Securing all audio files, transcripts, and processed data.

• Ensuring compliance with internal privacy rules and external regulations (GDPR, HIPAA, etc., as applicable).

• Restricting access to sensitive content processed via the Software.

7.4 The Provider is not responsible for data breaches arising from the User’s handling, storage, or device security.

8. Software Updates & Validation

8.1 The Provider may periodically release updates, patches, or upgrades.
8.2 The User agrees that the Software may require occasional online validation to authenticate active licenses.
8.3 The Provider may modify or discontinue certain features without prior notice, provided doing so does not materially breach paid agreements.

9. Support

The Provider may offer reasonable support for installation, troubleshooting, and general usage.
Support does not include:

• Custom development

• Integration with external systems

• Feature extensions or enterprise-specific modifications

• On-premise implementation (unless separately contracted)

10. Fees & Subscriptions

10.1 Use of the Software may require payment under subscription or licensing plans.
10.2 The Provider reserves the right to modify pricing with reasonable notice.
10.3 Failure to pay fees on time may result in suspension or termination of access.

(You may insert your pricing tables outside the legal terms.)

11. Public Reference Permission

Unless explicitly declined in writing, the User grants the Provider permission to list the User’s organisation as a customer, tester, or user of the Software in non-sensitive communications such as:

• Product presentations

• Sales proposals

• Grant applications

• Market validation material

No confidential information, performance data, or internal usage details will be shared without additional consent.

12. Limitation of Liability

12.1 The Software is provided “as-is” without guarantee of uninterrupted or error-free operation.
12.2 To the maximum extent permitted by law, the Provider shall not be liable for:

• Loss of data

• Loss of business or revenue

• Security incidents arising from User-side vulnerabilities

• Compliance or regulatory violations

• Indirect, incidental, punitive, or consequential damages

12.3 The Provider’s total liability shall in no event exceed the total fees paid by the User during the 12 months preceding the claim (or €0 if using the free version).

13. Termination

13.1 The Provider may terminate the User’s access for breach of these Terms.
13.2 Upon termination, the User must:

• Immediately cease all use of the Software

• Remove and permanently delete all installations, backups, and copies

• Destroy any license files or activation keys

13.3 Termination does not limit the Provider’s right to seek damages for violations.

14. Governing Law

These Terms shall be governed by and interpreted under the laws of the jurisdiction in which the Provider is registered, unless otherwise required by mandatory local laws.

15. Amendments

The Provider may update or amend these Terms from time to time. Continued use of the Software after changes take effect constitutes acceptance of the revised Terms.

16. Entire Agreement

These Terms constitute the full and complete agreement between the Provider and the User concerning the Software and supersede all prior assurances, discussions, or understandings unless stated in a separate signed contract.